Privacy Policy


ngage (as data controller) aims to respect the principle of transparency when processing personal data. This privacy policy informs our website visitors on how we collect, use, and protect the personal information that are provided to us through our website.

1. Purpose of this privacy statement

This privacy statement applies to the website www.ngageconsulting.com and to all (commercial) relationships between ngage and its customers, prospects and business partners. This privacy statement relates to marketing, including visiting the website or other applications, the organization of business, all forms of information provision via newsletters, articles on the website or via social media, and (customer) relationship management. 

This statement describes, among other things, the types of personal data we collect about you, where we obtain the data from, how we use the data we collect about you, how long we retain your data, to whom we may provide this information, and your rights with regard to the processing of your personal data.

2. Information Collection and Use

Identification details

First name and surname, gender, date of birth, company, position, etc.

Contact details

Address, email address, telephone number, possibly other contact details.

Company data or data related to your professional activity

Activity, turnover, number of employees, directors and management, shareholders, VAT/KBO registration number, position or professional activity, company name or name of the activity.

Professional and business interests

Which services or products from Moore are or could be of interest to you or your company. The preferences that are shown from your visit to our websites or applications, as well as preferences or interests that are expressed by participation in business, content or marketing events, but, of course, also from interests that you yourself have indicated or that we determine on the basis of professional social media use.

Opinions about our products and services

We process your opinions relating to our products, services and information when they are relevant in a professional context, or in order to provide you with even more targeted information.

Online data

This includes data from visits to our websites or other applications, and your surfing behavior or other online contacts, but also data that we process based on your social media use in a professional context, such as likes, comments or similar.

In principle, we do not process sensitive personal data about you. If this data is actually processed, this is purely for the purpose of general data processing and never with the intention of using this particular data. In principle, we only process personal data that are relevant in a professional context.

Our website and/or our services do not intend to collect information about persons under the age of 13, unless they have parental or guardian consent or we are bound by our legal obligations. However, we cannot verify whether a website visitor is over 13 years of age. We encourage parents to be involved in their children's online activities in order to prevent the collection of information about children without parental consent.

If you believe that we have collected personal information about a minor without this consent, please contact us (see contact details).

3. Legal basis

The legal basis on which personal data is processed.

When ngage processes personal data, one of the following legal grounds is invoked:

  • Consent from you: personal data will be processed after you have given your consent.
  • Legal obligations: personal data must be processed in order for ngage to comply with its legal obligations.
  • Carrying out the agreement: the personal details that are processed are necessary for the execution of the agreement that exists between you and ngage.
  • Legitimate interest: personal data may be processed if this is in the legitimate interest of ngage as a company, provided that your personal interests do not outweigh our interests.

4. Disclosure of Information

  • Your data will only be used within ngage. Apart from the exceptions mentioned below, your details will, in principle, not be shared with third parties.
  • Your data may be shared with third parties if you have given your explicit consent.
  • Your information will be shared with third parties if this is necessary for the performance of our activities, such as service providers. ngage only cooperates with reputable partners who comply with the applicable regulations and provide the necessary security measures for the protection of personal data.
  • Your details will be shared with third parties if this is necessary for the execution of the agreement with ngage, or to provide you with more targeted information.
  • Your data can be shared with logistics partners to organize mailings or to organise business, content or marketing events.
  • Your details may be shared with third parties if ngage is legally obliged to do so (e.g. the government, the tax administration).
  • Your data may be shared between ngage entities, as described above, if this is necessary for administrative purposes or to provide or offer professional services to clients or prospects.

Under no circumstances will your personal data be shared with third parties for purely commercial purposes.

We enter into a processing agreement with the companies/persons who process your data on our behalf in order to ensure the same level of security and confidentiality of your data.

5. Data Subject Rights

Right of access

You have the right to receive confirmation that we process personal data from you, and you have the right to request access to the personal data. Before ngage grants you access to the details, it may ask you for proof of identification.

You can request a free copy of the personal data that ngage processes. If you wish additional copies or if you wish to inspect them repeatedly, ngage may charge a fee for this due to its administrative costs.

Right of improvement

You have the right to have your personal data adapted free of charge if it is incorrect or incomplete.

Right to revoke your consent

If the processing is based on your consent, you may revoke this consent at any time. This shall not affect the lawfulness of the processing based on your consent prior to its withdrawal, however.

Right of removal

In the following cases, you can request the deletion of your personal data free of charge:

  • The personal data is no longer necessary for the purposes for which it was collected and/or processed
  • You revoke your consent and there is no other legal basis for processing the personal data
  • The personal data has been processed unlawfully
  • The personal data must be deleted in order to comply with a legal obligation incumbent on ngage.
  • You object to the processing and there are no overriding compelling legitimate grounds, or
  • In case of direct marketing, you have the right to remove your personal data at any time;

The consequence of such a removal may well be that certain ngage services can no longer be provided.

Right to restrict the processing of your personal data

You have the right to block or limit the processing of your personal data if:

  • You dispute the accuracy of the personal data (during the period that allows ngage to verify the accuracy of the data)
  • The processing is unlawful and you oppose the deletion of the data, but insist on a limitation of the processing.
  • The data is no longer required for processing purposes, but you need it for legal proceedings
  • If you have objected to the processing, pending clarification, or if ngage legitimate interests outweigh your interests.

If data processing is restricted, ngage may store the personal data, but may not further process them.

Right of objection

You have the right to object:

  • Against the processing of data, unless ngage invokes compelling legitimate grounds that would outweigh your interests, rights and freedoms, or which are related to a legal action;
  • At all times against processing for direct marketing;
  • Against processing for the purpose of scientific or historical research and statistics, unless the processing is necessary for the performance of a task in the public interest.

Right to transferability

If the processing is based on your consent, or on an agreement with ngage, and the processing is carried out using an automatic process, you have the right to obtain your personal data in a structured, commonly used and machine readable format. In such a case, you also have the right to transfer the data in that format to another data processor. If the processing is based on a legal basis other than your consent or your agreement with ngage, the right of transferability does not apply, without prejudice to your other rights.

Right to complain

ngage strives to process your personal data as transparently and correctly as possible. If you still feel that something is wrong, you can always contact our Data Protection Officer via the e-mail address : dataprotection@ngageconsulting.com. You also have the right to lodge a complaint with the supervisory authority, the Belgian Data Protection Authority:

  • ​Address: Avenue des Communautés 110, 1200 Woluwe-Saint-Lambert
  • Phone:  +32 2 735 15 15 
  • E-mail:  welcome@ngageconsulting.com 

6. Security

ngage takes all reasonable and appropriate security measures to secure your personal data, at both a technical and organizational level, as well as at an administrative level. In doing so, we take into account the state of the art, the implementation costs, the nature, scope and context of the processing and the probabilities and seriousness of the potential risks as identified by us. In this way, unauthorized access, unwanted destruction, loss or modification of data and data leaks are avoided as much as possible. Systems are continuously monitored and improved so that security can be guaranteed. Nevertheless, no system or procedure can completely exclude the above-mentioned risks.

7. Storage of your data

We retain your personal information for the purpose of providing our newsletters and other promotional or marketing purposes for as long as you wish to receive this information from us. If you decide to unsubscribe or withdraw your consent to our newsletters and other promotional or marketing information, we will no longer use your personal information for this purpose. We may, however, need to keep your personal information for a different purpose (legal obligation).

8. Changes to this Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or applicable laws. We encourage you to review this privacy policy periodically to stay informed about how we are protecting the personal information that you provide to us.


More information 

If you have any questions regarding this privacy policy or wish to exercise your rights as data subject to access, correct, delete or limit processing of personal data, please contact us at :